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Library Temporarily Closed

FAQs

 

What should I do if I have library items to return?

If you have any library items please hold onto them and do not return them to the library until we re-open. The book returns slot will be closed during this time

Be assured you will not accrue any late fines on library items that you are holding or reserves you have not picked up. 

 

Can I borrow books?

Due to the pandemic restrictions we are unable to lend any physical items 

 

Can books be delivered to me?

Current restrictions prevent us from delivering books

 

Will Homebased services continue?

Unfortunately all Homebased services are suspended until further notice
 

Can I renew items I have on loan?

Yes, you can renew items online by clicking on the orange Search catalogue button on this page, then clicking the blue Sign In button and signing in with your Library Membership Number and password. If you cannot remember your password you can click Forgotten your password to reset it
 

Will I get fines for overdue items?

Fines and charges for overdue items are suspended until further notice
 

How do I borrow eBooks?

Click the orange eLibrary button on this page, then click on the eBooks and Audiobooks link, then Sign in with your Card Number and PIN (password)
 

How long can I borrow eBooks for?

You can borrow eBooks for up to 21 days, after which they will return automatically
 

Can I read newspapers and magazines?

Yes, click on the orange eLibrary button on this page, then scroll down to the PressReader link and follow the instructions to log in
 

How do I reset my password?

Click the orange Search catalogue button on this page, click the Sign in button and click Forgotten your password to reset it. You need to know your Library Membership Number (Library Card Number) to reset your password


Will someone answer the phone while the Library is closed?

Library staff will not be able to answer the phone, you can leave a voice message with your name and phone number, and staff will contact you

 

Are you able to provide support with eLibrary services?

Yes, please email us with your enquiry

 

When will the Library re-open?

The Library is closed until the end of May, a decision which will be reviewed monthly 
 

Library closure